The Logo Loft - Refused to Refund Payment for Duplicate Order
I accidentally re-ordered a package for a custom logo.Immediately realizing my error, I contacted Logo Loft with the duplicate order number to cancel.
They had already credited my checking account for both orders, which were identical. Obviously it was a mistake. Despite a whole year of requesting a refund, I was never given my money back. When I asked if I could get a product for the money they kept, like business cards using the logo, I was told that my refund was already being processed, therefore, I could not purchase a product with the money.
I never got my money back.I will never use, nor recommend Logo Loft for anything.
Reason of review: Return, Exchange or Cancellation Policy.