I accidentally re-ordered a package for a custom logo. Immediately realizing my error, I contacted Logo Loft with the duplicate order number to cancel.
They had already credited my checking account for both orders, which were identical. Obviously it was a mistake. Despite a whole year of requesting a refund, I was never given my money back. When I asked if I could get a product for the money they kept, like business cards using the logo, I was told that my refund was already being processed, therefore, I could not purchase a product with the money.
I never got my money back. I will never use, nor recommend Logo Loft for anything.
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